Apparently, an office document I mailed to our office was missing. How could that be, when I double checked before sending the file?
I was aghast.
Did I forget to mention I was angry as well?
This is not the first time a document went missing interim to our main office.
I sent a very important document six months ago, and it got lost in that same building.
For the love of God.... we are all human. We err.
I've had instances where I lost documents too. So this might probably just another case of projection.
Good thing I had another original file which I kept. I photocopied it and sent the original to them.
It's so easy to blame people and ask them to fix problems when they screw up.
I was at that point. That point where all I wanted was to blame...
And then it clicked.
Blaming doesn't solve anything.
But looking for a solution does.
I quickly created the solution before I finally had a chance to reflect on what happened.
Where did it go wrong?
The problem could have been between me, the courier, and the receiver.
To make things short...
I had to improve my document system tracking.
that was the only way to prevent this fiasco again.
Yes, I was just frustrated because of the situation. but... isn't life always like that? You're expecting it to go smoothly, but it goes a wrong turn.
sigh.
the hidden gem in this situation is that my document tracking system still has loopholes. and you totally can't depend on the system.
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